What's New

The three Cancelled tabs looked different from each other and gave little sense of how an order got cancelled.

📊 Now: • One toolbar sits over all three tabs, with the cancellation KPIs • Each cancelled order reads as a short story at a glance • Open an order to see its cancellation history

Result: The cancelled figures and each order’s story are in one place.

A regular’s likes and must-nots lived only in staff memory, so the next order could miss them.

⭐ Now, once the module is ticked on: • Preferences are saved on the customer’s card and shown as a strip in the POS customer panel, warnings first • Adding an item for a customer who has a remembered note fills that note in • Tick Remember for this customer when you type a note, and it is kept for next time • Off until a business ticks Customer Preferences in its modules list

Result: The cashier sees what the customer wants before the order is taken.

Setup → Customers needed a faster way to find a customer and see the list at a glance.

🔎 Now: • Filters for branch, brand, staff member and date • Tiles across the top give the totals at a glance • Click a customer to open their card • Excel export of all rows, not only the page on screen

Result: Any customer is a few clicks away, and the whole list goes to Excel.

Tracing a changed price, stock figure or customer back to a person was hard, because there was no clear record of who did it.

🧾 Now: • Every request that changed something leaves one row, on every page • Audit → Activity shows who did what, when and from where, one module at a time • Deleted things are named, so the row says what was removed • Rows are kept for 180 days

Result: Any change can be traced to the person and the minute.

Unit targets for groups of items had no home in the reports, so nobody could see how the sales were tracking.

🎯 Now: Set a monthly unit target for each group of items, per branch, under Business Intelligence • The report shows the daily and monthly target, what sold, the percent, and where each branch should be by today • Mid-month, it shows what each branch needs a day for the rest of the month

Result: Every branch sees how far it is from target, and what it needs each day.

Product Mix and Item Wise Sale showed each item’s total without saying who rang up the order, and the reports could not be narrowed to certain hours.

🧑 Punched by: Product Mix and Item Wise Sale split every item by who punched the order

🕒 Time of day: Product Mix and Peak Hours take a time of day window • The same hours apply on every day of the dates chosen

Result: See who sold what, and which hours sell.

The owner’s live figures lived only in the Owner App, so a manager at a desk could not see them on the web dashboard.

📈 Now: A second tab on the web dashboard: Money, Operations, Compare and Last 4 weekends • Shows only to people the Owner App is ticked for, and to admins or roles granted the tab

Result: The web dashboard and the Owner App read the same numbers.

Cancelled orders were hard to account for, because the report did not say who cancelled them, when, or who authorised it.

📋 Now: Each cancellation shows the moment it was cancelled, the cashier and the authoriser • Every cancelled order is marked made, un-made or not recorded as answered • The Delivery tab has its own Cancelled tab with the same detail

Result: Every cancellation has a who, a when and a why.

Owners who shared one login could keep any number of phones signed in.

📱 Now: Business Settings → Owner App sets Devices per Login. Empty means unlimited, as before • When a new phone would go over the limit, the app asks which device to sign out • A phone that was signed out is told which device took its place

🖼️ Alerts: Alerts arrive as phone notifications, and the app shows the business and branch logos

Result: The restaurant decides how many phones may use one login.

Retention showed who came back, but not what they came back for.

🥡 Now: A Items tab in Customer Retention lists the items that bring customers back

Result: See which items keep customers coming back.

Daily Activity showed the register’s cash as one figure, which made it hard to see what the till should hold against what was handed over.

💵 Now: Cash splits into system cash and handed over • Every figure shows how it is worked out • Part-paid orders are counted at their bill

Result: Each cash figure can be traced back to its sum.

Changing many menu items used to mean editing them one at a time.

🍽️ Now: A Bulk Menu Editor with category and code filters • Bulk price actions on the rows you pick • Only the rows you changed are saved • A button on the food items list opens it for anyone with the Kitchen module

Result: Many items change in one pass, and only the rows you touched are saved.